Digital Operations & Development Specialist for Royal Copenhagen


The famous old brand Royal Copenhagen is on a successfully digital journey to help their customers getting an even better customer experience.



In autumn 2019, Royal Copenhagen is implementing a new CMS system, which is part of the strategy to achieve an even better utilization and agility of cross digital channels, platforms, data analytic, content and great customer web experience.

You will be part of the marketing team of eight dedicated and positive coworkers and you will report to the Marketing Director of Royal Copenhagen.

This is a new position at Scandinavian living Business, Royal Copenhagen and focus is on helping ecommerce/digital and brand owner to get the best value out of the CMS system and ecommerce platform. You will be the technical project manager and “key user” in the daily optimization and development of the ecommerce platform/CMS.

You have the possibility to have a great impact on the position and role. Your main tasks are:

  • Building bridge between IT and Digital when implementing new CMS system
  • Daily technically operation of ecommerce platform and CMS
  • Agile development in cooperation with IT and other relevant stakeholders
  • Subject matter expert and go to person in the digital/ecommerce team
  • Digital/marketing project member/project manager on ongoing technically projects


You will be responsible for managing and ensuring smooth day-to-day front-end operations and optimizing processes. You would be working closely with Royal Copenhagen digital and IT team to manage and prioritize requirements and managing Fiskars internal webstore operational interfaces, Logistics, Finance and Customer Service.



You have some years’ experience of online and e-commerce operations and development. You are a skilled CMS user and have an interest of front-end development. You have great knowledge of e-commerce and holistic understanding of end-to-end processes (e.g. Logistics, Finance and Customer Service). It is an advantage if you have experience with Hybris, Sitecore or similar systems.

You have good stakeholder management skills and the ability and willingness to act as a bridge between business needs and IT capabilities. You are an experience project manager with a great technical understanding. You know how to deliver results in the interface marketing and IT.

You are ambitious, proactive and have a positive mindset. You deliver high quality in your daily task and have a sense of urgency when things are going fast. You are a good communicator, team worker and knows to blend in among different stakeholders.

You have a bachelor’s degree or similar, and you are fluent in English. It is an advantage, if you have certification in different CMS system and you are experience in Microsoft office.


For additional information about the position, please contact Headhunter, Carsten Olsen, DigitalCareer, on [email protected] or +45 5352 7925. Applications are continuously assessed, so please, send your application as soon as possible.



Fiskars Group’s purpose is to make the everyday extraordinary. With our family of lifestyle brands including Fiskars, Gerber, Iittala, Royal Copenhagen, Waterford, and Wedgwood, we want to create a positive, lasting impact on our quality of life. Our products are available in more than 100 countries and we employ around 7,600 people in over 30 countries.

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